Standard 6 : Communication

The Care Certificate is an identified set of standards that health and social care workers adhere to in their daily working life. Designed with the non-regulated workforce in mind, the Care Certificate gives everyone the confidence that workers have the same introductory skills, knowledge and behaviours to provide compassionate, safe and high quality care and support.

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Standard 6 : Communication

4 Hours
All levels
0 lessons
1 quiz
100 students

Course Overview

The Care Certificate is an identified set of standards that health and social care workers adhere to in their daily working life. Designed with the non-regulated workforce in mind, the Care Certificate gives everyone the confidence that workers have the same introductory skills, knowledge and behaviours to provide compassionate, safe and high quality care and support. The Care Certificate was developed for use in England and is the minimum training, supervision and assessment that staff new to care (health and adult social care) should receive as part of induction and before they start to deliver care out of the line of sight of more experienced workers. It provides a foundation for healthcare support and social care worker roles, ensuring that the new worker can provide a compassionate and caring service.

Who should do the Care Certificate?

New Workers, New to Care

The Care Certificate is aimed at the following types of workers joining a health or adult social care organisation without any past training or sector experience. However, employers are free to decide whether any other staff groups would benefit from undertaking some or all of the Care Certificate.

  • Healthcare
    • Healthcare Support Workers / Health Care Assistants / Assistant Practitioners/ any individual giving support to clinical roles in the NHS where there is any direct contact with patients.
  • Adult social care
    • Workers will be providing direct care to people accessing a variety of social care settings which may include, residential, nursing homes, hospices, domiciliary care, supported living services, shared lives services and extra care housing. Roles may include: Care Assistant / Care Worker / Homecare Worker / Care Support Workers

 

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