Key features

• A level 2 programme (as graded against the nationally accepted levels and equivalent to GCSE grades A* - C).
• Four modules with multiple choice questionnaires.
• Four CPD hours with a personalised downloadable certificate.
• Additional resources for further learning and reference.
• Interactive video and game content to underpin learning
• This programme has been mapped to the Care Certificate and the CSTF for health

Certified By:

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Conflict is an inevitable and all-pervasive element in our society and in the world. Although conflicts may end up in destruction and even death, conflicts may also result in increased effectiveness, enhanced relationships, and further goal attainment. Indeed, in human terms conflict is one of the “engines of evolution” that allows us to learn, progress, and grow. Our goal is not to attempt to do away with conflict but rather to skillfully manage conflict to further its constructive potential.